Shipping Policy for Eagle Lake Supply
Processing Time
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Orders are processed within 1-2 business days from the date of purchase.
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Processing begins immediately after the order is placed and confirmation is received.
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Once processing is complete, your order will be shipped out promptly.
Shipping Details
| Country | Shipping Cost | Processing Time | Estimated Shipping Time |
|---|---|---|---|
| United States | FREE | 1-2 Business Days | 2-3 Business Days |
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We ship orders Monday through Friday, with a cutoff time of 12 PM (EST).
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Orders placed after the cutoff time will be processed the next business day.
Order Tracking
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Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.
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If you do not receive a tracking number within 1-2 business days or if the link does not work, please contact us at sales@eaglelakesupply.com.
Changing Your Shipping Address
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If you need to update your shipping address, please reach out to us within 24 hours of placing your order.
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You can contact us via email at sales@eaglelakesupply.com.
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Unfortunately, we cannot guarantee changes once the order has been processed.
Order Cancellation
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You may cancel your order at any time before it has been dispatched.
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If your order has already been shipped, please refer to our Refund Policy.
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To cancel your order, contact us as soon as possible at sales@eaglelakesupply.com.
Damages or Issues
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If your order arrives damaged, opened, or incorrect, please reach out to us within 24 hours of delivery.
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We are committed to resolving the issue promptly and will guide you through the resolution process.
Customer Support
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If you have any questions or need assistance, our customer support team is here to help.
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Operating Hours: Monday to Friday, 9:00 am to 5:00 pm EST
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Email: sales@eaglelakesupply.com